On 10 September 2019, Archbishop John Cardinal Dew announced that Karen Holland had been appointed Director of Catholic Social Services.
Karen was the Community Facilitator at Catholic Social Services facilitating community-based projects including the Archdiocese partnership with Red Cross and the Wellington Anglican Diocese to set up homes for former refugees coming to live in Wellington.
Karen came to CSS from three years as the manager of the Compassion Soup Kitchen and eight years as a Lay Pastoral Leader bringing to the role a wealth of experience. Karen took up her new role on 16 September 2019.